PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE. BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY SERVICES.
RETURNS&EXCHANGES
If you wish to cancel a purchase, please email us at chromeimperial@chromeimperial.com within 14 days of receipt of your order. You must return your goods in perfect original saleable condition, in the original packaging, with all tags attached, within 14 days.
If your items are faulty or not as described, you are entitled to return them to us within 14 days of receipt to be exchanged.
IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US VIA THE CONTACT FORM ON OUR WEBSITE.
SHIPPING
ALL ORDERS ARE SHIPPED VIA ROYAL MAIL.
UK £5
EU SHIPPING £10
REST OF WORLD (EXCLUDING USA+AUS) £15
SHIPPING TIME FOR EACH RELEASE IS LISTED CLEARLY IN THE DESCRIPTIONS OF THE PRODUCTS. PLEASE READ THEM CAREFULLY BEFORE YOU PURCHASE, AS WE WILL NOT BE ISSUING REFUNDS TO CUSTOMERS WHO MESSAGE US AFTER PURCHASING, SAYING THEY DID NOT READ THE SHIPPING TIME AND WANT A REFUND.
IF YOU HAVE RECEIVED A SHIPPING NOTIFICATION BUT HAVE NOT RECEIVED YOUR ITEM AFTER A LONG PERIOD OF TIME, PLEASE CONTACT US BY EMAIL. WE WILL GET BACK TO YOU WITHIN 2 BUSINESS DAYS.
WE ARE NOT RESPONSIBLE FOR ANY PARCELS LOST BY ROYAL MAIL. PARTICULARLY IN INSTANCES SUCH AS CUSTOMERS PUTTING AN INCORRECT DELIVERY ADDRESS, WE WILL NOT ISSUE REFUNDS UNDER THESE CIRCUMSTANCES. WE ARE NOT RESPONSIBLE FOR PARCELS RETURNED FOR UNPAID CUSTOMS FEES AND WILL NOT ISSUE REFUNDS UNDER ANY OF THESE CIRCUMSTANCES.
Your submission of personal information through the store is governed by our Privacy Policy
FOR ALL ORDER INQUIRIES PLEASE EMAIL: